Price negotiating for services : elucidating the ambivalent effects on customers' negotiation aspirations
Year of publication: |
2020
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Authors: | Alavi, Sascha ; Habel, Johannes ; Schwenke, Marco ; Schmitz, Christian |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 48.2020, 2, p. 165-185
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Subject: | Price negotiations | Personal selling | Goods versus services | Heterogeneity | Inseparability | Verhandlungen | Negotiations | Verhandlungstheorie | Bargaining theory | Verkauf | Selling | Preismanagement | Pricing strategy | Konsumentenverhalten | Consumer behaviour |
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