Primary health care services quality in Spain : a formative measurement approach using PLS path modeling
Year of publication: |
2012
|
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Authors: | Miranda, Francisco J. ; Chamorro, Antonio ; Murillo, Luis R. ; Vega Cervera, Juan A. |
Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 4.2012, 4, p. 387-398
|
Subject: | Basisgesundheitsversorgung | Primary health care | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Patienten | Patients | Spanien | Spain |
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