Principles and practices of management and organizational behaviour

Preface -- Acknowledgements -- About the author -- Introduction to management -- Evolution of management thought -- Planning -- Organization -- Staffing, training and development -- Directing and controlling -- Controlling -- Decision making -- Organizational decision making -- Quantitative techniques for decision making -- Organizational behaviour -- Understanding and managing individual behaviour -- Group and group dynamics -- Team and teamwork -- Leadership -- Motivation -- Conflict management -- Organizational development, culture and change -- Stress management -- References -- Index