Prioritising agility capabilities based on cost of quality using integrative approach of Shannon entropy, house of quality and quadrant analysis : with a case study in home appliance industries
Year of publication: |
2017
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Authors: | Shahin, Arash ; Rezaei, Marzieh |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 28.2017, 3, p. 359-372
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Subject: | agile manufacturing | cost of quality | COQ | Shannon entropy | house of quality | HoQ | quadrant analysis |
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