Prioritising post sales service quality items in light commercial vehicles using TOPSIS method
Year of publication: |
2019
|
---|---|
Authors: | Yadav, Santosh Kumar |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 26.2019, 2, p. 119-138
|
Subject: | post sales service quality | light commercial vehicle | technique for order of preference by similarity to ideal solution | TOPSIS |
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