Probabilistic comparison of call centres in a group decision process
Year of publication: |
2011
|
---|---|
Authors: | Sant'Anna, Annibal Parracho ; Conde, Felipe Quintas |
Published in: |
International journal of management and decision making : IJMDM. - Geneva : Inderscience Enterprises Ltd., ISSN 1462-4621, ZDB-ID 2083012-9. - Vol. 11.2011, 5/6, p. 417-437
|
Subject: | Callcenter | Call centre | Gruppenentscheidung | Group decision-making | Entscheidung | Decision | Theorie | Theory |
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