Process-based management : a structured approach to provide the best answers to the ISO 9001 requirements
Year of publication: |
2008
|
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Authors: | Carmignani, Gionata |
Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 14.2008, 6, p. 803-812
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Subject: | Prozessmanagement | Business process management | Qualitätsmanagement | Quality management | Standardisierung | Standardization |
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