Process landscape and efficiency in non-life insurance claims management : an industry benchmark
Year of publication: |
2016
|
---|---|
Authors: | Mahlow, Nils ; Wagner, Joël |
Published in: |
Journal of risk finance : the convergence of financial products and insurance. - Bingley : Emerald Group Publishing Limited, ISSN 1526-5943, ZDB-ID 2088897-1. - Vol. 17.2016, 2, p. 218-244
|
Subject: | Process efficiency | Claims management model | Industry benchmark | Non-life insurance | Versicherung | Insurance | Effizienz | Efficiency | Projektmanagement | Project management |
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