Process management impact on clinical and experiential quality : managing tensions between safe and patient-centered healthcare
Aravind Chandrasekaran, Claire Senot, Kenneth K. Boyer
Year of publication: |
2012
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Authors: | Chandrasekaran, Aravind ; Senot, Claire ; Boyer, Kenneth K. |
Published in: |
Manufacturing & service operations management : M & SOM. - Linthicum, Md. : Inst., ISSN 1523-4614, ZDB-ID 20210152. - Vol. 14.2012, 4, p. 548-566
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