Process quality improvement: An examination of general vs. outcome-specific climate and practices in hospitals
| Year of publication: |
2012
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|---|---|
| Authors: | Boyer, Kenneth K. ; Gardner, John W. ; Schweikhart, Sharon |
| Published in: |
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc. - Amsterdam [u.a.] : Elsevier, ISSN 0272-6963, ZDB-ID 8562258. - Vol. 30.2012, 4, p. 325-340
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