Product returns and reverse logistics management
Year of publication: |
2009
|
---|---|
Authors: | Kussing, Ulrike ; Pienaar, W. J. |
Published in: |
Business logistics management : a supply chain perspective. - Kapstadt [u.a.] : Oxford Univ. Press, ISBN 0-19-598652-0. - 2009, p. 421-437
|
Subject: | Logistik | Logistics | Beschwerdemanagement | Complaint management | Betriebliche Kreislaufwirtschaft | Reverse logistics |
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