Product returns processing : an examination of practices of manufacturers, wholesalers/distributors, and retailers
Year of publication: |
2009
|
---|---|
Authors: | Stock, James R. ; Mulki, Jay P. |
Published in: |
Journal of business logistics : JBL. - Hoboken, NJ : Wiley-Blackwell, ISSN 0735-3766, ZDB-ID 613479-8. - Vol. 30.2009, 1, p. 33-62
|
Subject: | Betriebliche Kreislaufwirtschaft | Reverse logistics | Prozessmanagement | Business process management | Lieferkette | Supply chain |
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