Production systems and operations management
Year of publication: |
[2014]
|
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Other Persons: | Day, Garret (ed.) |
Published in: | |
Publisher: |
London, UK : Koros Press Limited |
Subject: | Produktionswirtschaft | Production management | Prozessmanagement | Business process management | Dienstleistungsqualität | Service quality | Tourismus | Tourism |
Description of contents: | Table of Contents [gbv.de] |
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An empirical investigation of service recovery in e-retailing : an operations management perspective
Zhang, Min, (2015)
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Measuring the variance of customer waiting time in service operations
Zhao, Xiaofeng, (2014)
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Servitization and operations management : a service dominant-logic approach
Smith, Laura, (2014)
- More ...
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Encyclopaedia of productions and operations management
Day, Garret, (2014)
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Global competitiveness in productions & operations management
Day, Garret, (2014)
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Production and quality management system
Day, Garret, (2014)
- More ...