Productivity, efficiency and its determinant factors in hotels
This study assesses the total factor productivity, efficiency and its determinants in the hotel sector in the period 1999-2007, with the objective to analyze the management implications of these outcomes. The results show improvements in productivity due to innovation, with significant differences due to the geographic location, and a decrease in efficiency explained in terms of adaptation to supply. There are several factors determining the efficient leading hotels. First, the concentration market share to achieve efficiency gains. Second, a curvilinear (U) shape between efficiency and size of the hotel. Third, a higher degree of organizational autonomy is positively related to efficiency, but negatively related to the commitment to quality.
Year of publication: |
2014
|
---|---|
Authors: | Jorge, Justo De ; Suárez, Cristina |
Published in: |
The Service Industries Journal. - Taylor & Francis Journals, ISSN 0264-2069. - Vol. 34.2014, 4, p. 354-372
|
Publisher: |
Taylor & Francis Journals |
Saved in:
Online Resource
Saved in favorites
Similar items by person
-
Suárez, Cristina, (2011)
-
Influence of R&D subsidies on efficiency : the case of Spanish manufacturing firms
Jorge, Justo de, (2011)
-
Efficiency measures for Spanish retailing firms in a regulated market
Jorge, Justo de, (2007)
- More ...