Productivity through Innovation - Ten Steps to World Class - What exactly is 21st century business excellence and how do you know if you're getting there? Phil Dourado draws on research for the European Conference on Customer Management, where business guru Tom Peters will chart the business agenda with his keynote presentation 'In Search of 21st Century Excellence'.
Year of publication: |
2001
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Authors: | Dourado, Phil |
Published in: |
Management services : journal of the Institute of Practitioners in Work Study, Organization and Methods. - London, ISSN 0307-6768, ZDB-ID 1967940. - Vol. 45.2001, 3, p. 14-16
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Saved in favorites
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