Professionelles Sales & Service Management : Vorsprung durch konsequente Kundenorientierung
Alternative title: | Professionelles Sales und Service Management |
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Year of publication: |
2010 ; 2., aktualisierte und erw. Aufl.
|
Other Persons: | Keuper, Frank (ed.) ; Hogenschurz, Bernhard (ed.) |
Publisher: |
Wiesbaden : Gabler |
Subject: | Beziehungsmarketing | Relationship marketing | Vertrieb | Physical distribution | Dienstleistungsmanagement | Service management | Erfolgsfaktor | Success factor | Telekommunikationssektor | Telecommunications industry | Deutschland | Germany | Servicepolitik | Kundenmanagement |
Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
Published items: |
21 hits in ECONIS - Online Catalogue of the ZBW
|
Extent: | XII, 548 S. Ill., graph. Darst. 240 mm x 175 mm |
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Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Sammelwerk ; Collection of articles of several authors |
Language: | German |
Notes: | Enth. 21 Beitr. - Literaturangaben |
ISBN: | 978-3-8349-1528-3 |
Classification: | Marketing |
Source: | ECONIS - Online Catalogue of the ZBW |
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Keuper, Frank, (2010)
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Service als Erfolgsfaktor in der TIME-Branche
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Professionelles Sales & Service Management : Vorsprung durch konsequente Kundenorientierung
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