Proservice or antiservice employee behaviors : a multilevel ethics perspective
Year of publication: |
November-December 2017
|
---|---|
Authors: | Kao, Feng-Hsia ; Cheng, Bor-Shiuan |
Published in: |
Human performance. - Philadelphia, Pa. : Taylor & Francis, ISSN 0895-9285, ZDB-ID 1021644-3. - Vol. 30.2017, 5, p. 272-290
|
Subject: | Arbeitsverhalten | Work behaviour | Dienstleistungsqualität | Service quality | Unternehmensethik | Business ethics | Gastgewerbe | Hospitality industry | Taiwan |
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