Public ICT Center for Rural Development : Inclusiveness, Sustainability, and Impact

Cover -- Title -- Copyright -- Contents -- Tables and Figures -- Abstract -- Acknowledgments -- Executive Summary -- Abbreviations -- Introduction -- Part I. A Framework for Understanding the Rural ICT Center Challenge -- A Common Objective -- Sustainability, Resilience, and Impact -- The Rural ICT Center Sustainability Challenge -- High Costs of Service Supply -- Insufficient Demand -- Program Features -- Funding and Incentives -- Location Choices -- ICT Center Services -- Links between Program Features and Constraints -- Part II. Program Types and Evidence Used -- Private for Profit Initiatives -- Cybercafés -- S. Kumars -- e-Choupals -- n-logue -- Government-Run Programs -- Chile's BiblioRedes -- Philippines Community e-Centers Case Study -- Public-Private Partnerships -- Chile's Experience with Reverse Auctions -- Akshaya -- Pusa Internet 1 Malaysia -- Bangladesh's Union Digital Centers -- Sri Lanka's Nenasala Case Study -- Part III. User-Customer Profile -- Age -- Gender -- Rural-Urban Divide -- Occupation and Income -- User Profiles Drive ICT Center Service Offer -- Part IV. ICT Center Services -- On-Site Services -- Communications: Effect of Mobile and Home Use on ICT Center Demand -- Basic Information and Communication Technology Skills Training -- Office Services -- Other Services -- Services Using Content Produced Off-site -- e-Government -- Remedial Education -- English Language Training -- Agriculture -- Health -- Part V. Rural ICT Center Sustainability, Resilience, and Impact -- Financial Self-Sustainability -- Philippines -- Sri Lanka -- Resilience -- Philippines -- Sri Lanka -- Effect off Location and Population on Resilience -- Resilience and Center Type in Sri Lanka -- Program Overreach in Sri Lanka? -- Impact of Sri Lanka's Nenasala Program -- User Perceptions -- Operator Assessments -- Impact and Closure Rates.