- Glossary of terms used
- Executive Summary
- 1. Scope and Purpose of this document
- 2. What is the public sector?
- 3. Pressures on governments and levels of reform
- 4. Which problems are the reforms designed to solve?
- 5. Types of state formation and reform trajectories
- 6. Contexts and reforms
- 7. Decentralisation
- 8. Civil Service Reform
- 9. ‘New Public Management’
- 10. ‘Third generation’ reforms
- 11. Public Financial Management and Public Sector Reform
- 12. Sequencing and Implementation
- 13. Conclusions
- Annexes
- Annex 1 - Governance and Corruption
- Annex 2 - Diagnosing the Public Sector: An Agenda for Discussion
- Annex 3- Instruments for Diagnosis
- Boxes
- Box 1: Implementing business process re-engineering in Ethiopia
- Box 2: Public Management Culture Change in Singapore
- Box 3: The elements of a Weberian state
- Box 4: Neo-patrimonial states
- Box 5: New Public Management reform in Mexico
- Box 6: Management change in one agency: Registrar General Department of Jamaica
- Box 7: ‘New Public Management’
- Box 8: New Zealand: Comprehensive Reforms
- Box 9: Comprehensive versus incremental change
- Annex 1 – Governance and Corruption
- Annex 2 – Diagnosing the Public Sector: An Agenda for Discussion
- 1. Evidence of success and failure
- 2. Financial management basics
- 3. Human resource management basics
- 4. What type of régime?
- 5. The constitutional framework for public services
- 6. Organisational and national culture
- 7. Governance and institutional context
- 8. Institutional arrangements
- 9. What are the pressures for change?
- Annex 3 – Instruments for Diagnosis
- Instrument 1 Public Expenditure and Financial Accountability Assessment Framework
- Instrument 2 Organisational Culture
- Instrument 3 Governance Indicators
- Instrument 4 Micro-political mapping
Persistent link: https://www.econbiz.de/10010527689