Purpose of stay and willingness to stay as dimensions to identify and evaluate hotel experiences
Year of publication: |
2013
|
---|---|
Authors: | Alcántara-Alcover, Enrique ; Artacho-Ramírez, Miguel Ángel ; Martínez-Guillamón, Natividad ; Campos-Soriano, Nadia |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 33.2013, p. 357-365
|
Subject: | Hotellerie | Hotel industry | Dienstleistungsmanagement | Service management | Dienstleistungsmarketing | Services marketing | Kundenzufriedenheit | Customer satisfaction |
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