Putting the Customer First
Year of publication: |
1994
|
---|---|
Authors: | Wood, Colin ; Walker, Paul |
Published in: |
The TQM Magazine. - MCB UP Ltd, ISSN 1758-6887, ZDB-ID 2024492-7. - Vol. 6.1994, 2, p. 17-24
|
Publisher: |
MCB UP Ltd |
Subject: | Business development | Customer satisfaction | Employee involvement | Implementation | Royal Mail | Service quality | Strategy | Teamwork | TQM | Training |
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