Putting total quality management to work : what TQM means, how to use it & how to sustain it over the long run
Marshall Sashkin & Kenneth J. Kiser
| Year of publication: |
1993 ; 1. ed., 2. print., rev. and expanded
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| Authors: | Sashkin, Marshall ; Kiser, Kenneth J. |
| Publisher: |
San Francisco, CA : Berrett-Koehler |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XIV, 201 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Notes: | Frühere Ausg. u.d.T.: Sashkin, Marshall: Total quality management |
| ISBN: | 1-881052-23-0 ; 1-881052-24-9 |
| Source: |
Persistent link: https://www.econbiz.de/10004227784