"Q for tourism quality" in the Spanish tourism tourist accommodation sector : implementation and results
Year of publication: |
2015
|
---|---|
Authors: | Álvarez-García, José ; Río Rama, María de la Cruz del ; Vila-Alonso, Mercedes |
Published in: |
Achieving competitive advantage through quality management. - Cham : Springer, ISBN 978-3-319-17250-7. - 2015, p. 75-93
|
Subject: | Qualitätsmanagement | Quality management | Tourismuswirtschaft | Tourism industry | Performance-Messung | Performance measurement | SWOT-Analyse | SWOT analysis | Faktorenanalyse | Factor analysis | Spanien | Spain |
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