Quality and lean health care : a system for assessing and improving the health of healthcare organisations
Year of publication: |
2011
|
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Authors: | Dahlgaard, Jens Jörn ; Pettersen, Jostein ; Dahlgaard-Park, Su Mi |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 22.2011, 6, p. 673-689
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Subject: | Qualitätsmanagement | Quality management | Performance-Messung | Performance measurement | Krankenhaus | Hospital | Dänemark | Denmark |
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