Quality and value in university services
Year of publication: |
2013
|
---|---|
Authors: | Pencarelli, Tonino ; Splendiani, Simone ; Cini, Daniela |
Published in: |
International Journal of Quality and Service Sciences. - Emerald Group Publishing Limited, ISSN 1756-6703, ZDB-ID 2490487-9. - Vol. 5.2013, 2, p. 140-154
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Universities | Italy | Placement | Customer service management | Job placement | Value | Quality | Service |
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