Quality in the Boardroom and on the Shop Floor: A Survey of Contemporary Quality Practice - This article describes an empirical study of current quality practices in the United States and identifies relationships between the extent to which various quality practices are used and their impact on corporate performance. Data were collected from practicing quality managers from a broad spectrum of ...
| Year of publication: |
2000
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| Authors: | Kannan, Vijay R. ; Tan, Keah-Choon ; Handfield, Robert B. ; Ghosh, Soumen |
| Published in: |
Production and inventory management journal : journal of the American Production and Inventory Control Society, Inc. - Washington, DC : Soc., ISSN 0897-8336, ZDB-ID 10542929. - Vol. 41.2000, 4, p. 1-7
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