Quality culture deployment : using behaviours to explain, diagnose and improve a quality culture
Year of publication: |
2017
|
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Authors: | Cronemyr, Peter ; Bäckström, Ingela ; Rönnbäck, Åsa |
Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 9.2017, 3/4, p. 498-518
|
Subject: | Behaviour | Collaboration | Measuring tool | Quality culture | Quality values | Qualitätsmanagement | Quality management | Unternehmenskultur | Corporate culture | Dienstleistungsqualität | Service quality | Produktqualität | Product quality |
Type of publication: | Article |
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Type of publication (narrower categories): | Konferenzbeitrag ; Conference paper ; Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.1108/IJQSS-02-2017-0008 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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