Quality function deployment technique for banking the unbanked : a case study in Karnataka
Year of publication: |
2021
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Authors: | Vijaya, G. S. ; Prabhu, P. Divya |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 34.2021, 3, p. 363-378
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Subject: | financial inclusion | QFD | quality function deployment | rural banking | services | Qualitätsmanagement | Quality management | Bankgeschäft | Banking services | Indien | India | Finanzdienstleistung | Financial services | Finanzielle Inklusion | Financial inclusion | Bank |
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