Quality in multi-channel services employing virtual channels
Year of publication: |
2008
|
---|---|
Other Persons: | Sousa, Rui (contributor) |
Published in: |
International journal of internet and enterprise management : IJIEM. - Olney : Inderscience Enterprises, ISSN 1476-1300, ZDB-ID 2148430-2. - Vol. Vol. 5, no. 4
|
Publisher: |
Olney, Bucks. : Inderscience Enterprises Ltd. |
Subject: | Unternehmen | Mehrgleisiger Vertrieb | Internet | Qualität |
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