Quality management and business excellence, customers and stakeholders
Year of publication: |
2008
|
---|---|
Authors: | Klefsjö, Bengt ; Bergquist, Bjarne ; Garvare, Rickard |
Other Persons: | Mi Dahlgaard‐Park, Su (ed.) |
Published in: |
The TQM Journal. - Emerald Group Publishing Limited, ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 20.2008, 2, p. 120-129
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Total quality management | Six sigma | Business excellence | Customers | Stakeholder analysis |
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