Quality management and job quality : how the ISO 9001 standard for quality management systems affects employees and employers
Year of publication: |
2010
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Authors: | Levine, David I. ; Toffel, Michael W. |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 56.2010, 6, p. 978-996
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Subject: | Qualitätsmanagement | Quality management | Standardisierung | Standardization | Performance-Messung | Performance measurement | Korrelation | Correlation | Organisationstheorie | Organization theory | 1993-2003 |
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