Quality management and organizational context in selected service industries of China
Year of publication: |
2004
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Authors: | Zhao, Xiande ; Yeung, Andy C.L. ; Lee, T.S. |
Published in: |
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc. - Amsterdam [u.a.] : Elsevier, ISSN 0272-6963, ZDB-ID 8562258. - Vol. 22.2004, 6, p. 575-588
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