Quality management : creating and sustaining organizational effectiveness
Year of publication: |
2009 ; 2. ed.
|
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Authors: | Summers, Donna C. S. |
Publisher: |
Upper Saddle River, NJ [u.a.] : Prentice Hall |
Subject: | Qualitätsmanagement |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Kaizen (Ky'zen) : the key to Japan's competetive success
Imai, Masaaki, (1986)
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Einführung in die Techniken der Qualitätssicherung kleinerer Unternehmen
Franke, Hinrich, (1986)
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The customer-driven company : managerial perspectives on QFD
Eureka, William E., (1988)
- More ...
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Summers, Donna C. S., (2010)
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Six sigma : basic tools and techniques
Summers, Donna C. S., (2007)
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Lean Six Sigma : process improvement tools and techniques
Summers, Donna C. S., (2011)
- More ...