Quality management practices and quality results: A comparison of manufacturing and service sectors in Taiwan
| Year of publication: |
1998
|
|---|---|
| Authors: | Solis, Luis E. ; Rao, S.Subba ; Raghu-Nathan, T.S. ; Chen, Cho-Young ; Pan, Shih-Chun |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 8.1998, 1, p. 46-54
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