Quality, productivity & profitability in service operations : conference papers from the QP & P Research Program, 1992 - 1994
Stockholm University, School of Business ... Ed. by Evert Gummesson
| Year of publication: |
1995
|
|---|---|
| Other Persons: | Gummesson, Evert (contributor) |
| Institutions: | Företagsekonomiska Institutionen <Stockholm> (contributor) |
| Publisher: |
Stockholm |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 138 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 91-630-3240-6 |
| Source: |
Persistent link: https://www.econbiz.de/10004320756