Queues and Hierarchies.

This paper examines the optimal structure of hierarchies when workers differ in the range of tasks they can perform. A hierarchical system may reduce costs by allowing most tasks to be handled by unskilled workers. This may however increase delay for those tasks which must pass through several layers before reaching the appropriate level. The paper characterises an optimal hierarchy when such a trade-off exists.

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Year of publication:	2000
Authors:	Beggs, A.
Institutions:	Department of Economics, Oxford University
Subject:	WORK ORGANIZATION \| COSTS \| WORK STUDY

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Series:	Economics Series Working Papers.
Type of publication:	Book / Working Paper
Notes:	33 pages
Classification:	D23 - Organizational Behavior; Transaction Costs; Property Rights ; L22 - Firm Organization and Market Structure: Markets vs. Hierarchies; Vertical Integration
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10005047991