Raising citizen-government communication with business process models
Year of publication: |
2020
|
---|---|
Authors: | Araujo, Renata Mendes de ; Cappelli, Claudia ; Engiel, Priscila |
Published in: |
Sustainable business ; Volume 4. - Hershey, PA, USA : IGI Global. - 2020, p. 1480-1494
|
Subject: | Organizational communication | Öffentliche Dienstleistung | Public services | Prozessmanagement | Business process management |
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