Reacting to the demands of service work: emotional resistance in the Coaching Inn Company
Year of publication: |
2011
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Authors: | Sandiford, Peter John ; Seymour, Diane |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 31.2011, 8, p. 1195-1218
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