Reactions to Computerized Testing in Selection Contexts

Organizations are increasingly using computerized tests (e.g., multimedia, web-based, computer adaptive testing) in selection systems. A 2 (mode of presentation: paper-and-pencil - computerized)x2 (technical level of the job: high technical job-low technical job)x2 (selection decision: rejected or selected) between subjects design was used to assess proposed relationships between reactions to tests, their antecedents, and their consequences. While test-takers' post-test perceptions did not significantly differ as a result of mode of administration, computer anxiety and experience with computing were important factors in performing successfully. Significant relationships were found between post-feedback reactions and test-takers' intentions. The discussion highlights implications for implementing computerized selection tools