Referral programs and customer value
Year of publication: |
2011
|
---|---|
Authors: | Schmitt, Philipp ; Skiera, Bernd ; Van Den Bulte, Christophe |
Published in: |
Wert- und dialogorientiertes Kundenmanagement. - Hamburg : Kovač, ISBN 3-8300-5801-2. - 2011, p. 77-113
|
Subject: | Kundenwert | Customer value | Virales Marketing | Viral marketing | Deutschland | Germany | Bankmarketing | Bank marketing |
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