Reframing resolution : innovation and change in the management of workplace conflict

Richard Saundry, Paul Latreille, Ian Ashman, editors

Reframing Resolution provides an original, accessible and critical point of reference for students, practitioners and scholars interested in the management of workplace conflict. Drawing on contemporary empirical evidence from the UK, USA, Ireland and Australia, the book explores the front-line challenges facing organizations and individuals in addressing and responding to conflict. In particular, it examines the extent to which conflict management is treated as a strategic issue and discusses the development of mediation and its impact on employment relations culture, the experiences of participants in mediation and the relationship between ADR and workplace justice. Crucially, the book also assesses key innovations in the management of workplace conflict, and discusses the future potential of more integrated and systemic approaches

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Year of publication:	[2016]
Other Persons:	Saundry, Richard (ed.) ; Latreille, Paul L. (ed.) ; Ashman, Ian (ed.)
Publisher:	London : Palgrave Macmillan
Subject:	Betrieblicher Konflikt \| Workplace conflict \| Mediation \| Großbritannien \| United Kingdom \| USA \| United States \| Irland \| Ireland \| Australien \| Australia \| Unternehmen \| Konfliktregelung
Description of contents:	Table of Contents [gbv.de]
Published items:	15 hits in ECONIS - Online Catalogue of the ZBW

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Extent:	xx, 381 Seiten Illustrationen
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Sammelwerk ; Collection of articles of several authors
Language:	English
Notes:	Enthält 16 Beiträge Introduction / Ian Ashman, Paul Latreille, and Richard Saundry Conceptualizing workplace conflict and conflict management / Richard Saundry Exploring the nature and extent of workplace conflict / John Forth and Gill Dix Workplace conflict: who, where, when and why? / Jonny Gifford, Matthew Gould, Paul Letreille, and Peter Urwin Social structure and conflict: a relational approach to the study of conflict and its management in organizations / Ariel C. Avgar, Eric J. Neuman, and Wonjoon Chung A crisis of confidence? Front-line managers and the complexities of conflict / Carol Jones and Richard Saundry From representation to resolution gap: exploring the role of employee voice in conflict management / Gemma Wibberley and Ricahrd Saundry Downsizing: managing redundancy and restructuring / Ian Ashman Experiencing mediation from the disputants' perspective / Anthony Bennett Workplace mediation and UK trade unions: the missing link? / Virginia Branney Turning third-party intervention on its head: assisted bargaining and the prevention of workplace conflict in Ireland / William K. Roche Reshaping the role of the tribunal as third party in Australian workplace conflict resolution / Bernadine Van Gramberg, Julian Teicher and Greg Bamber Workplace mediation schemes: antagonism and articulation in the discursive process of organizational conflict and disputes / Louise McArdle and Pete Thomas The evolution of conflict management policies in US corporations: from reactive to strategic / David B. Lipsky, Ariel C. Avgar, and J. Ryan Lamare Transforming the culture of conflict management: lessons from in-house mediation / Paul Latreille and Richard Saundry HRM, organizational citizenship behavior and conflict mamagement: the case of non-union MNC subsidiaries in Ireland / Liam Doherty and Paul Teague Conclusion: the future of conflict management and resolution.
ISBN:	978-1-137-51559-9 ; 1-137-51559-7 ; 978-1-137-51560-5
Other identifiers:	10.1057/978-1-137-51560-5 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10011514616