Reinforcing Decision Aid by Capitalizing on Company’s Knowledge: Future Prospects

After a brief description of the role and functions of digital information systems, we examine, within the conception of these systems, the decisive breaks resulting from technological advances. Then, we clarify the problem of “capitalizing on company’s knowledge” in order to introduce a vision of a digital information system centered on the knowledge-worker desktop and three hypothesis on which are based our research on digital information systems design. The digital information systems is seen as a decision aid support. We present two case studies.