Relationship drivers of customer commitment
Year of publication: |
2007
|
---|---|
Authors: | Lacey, Russell |
Published in: |
Journal of marketing theory and practice. - Statesboro, GA : Assoc., ISSN 1069-6679, ZDB-ID 2034622-0. - Vol. 15.2007, 4, p. 315-333
|
Subject: | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Lieferantenmanagement | Supplier relationship management | Vertrauen | Confidence | Kundenzufriedenheit | Customer satisfaction |
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