Relationship or revenue : potential management conflicts between customer relationship management and hotel revenue management
Year of publication: |
2012
|
---|---|
Authors: | Wang, Xuan Lorna |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 31.2012, 3, p. 864-874
|
Subject: | Hotellerie | Hotel industry | Revenue-Management | Revenue management | Beziehungsmarketing | Relationship marketing | Betriebswirtschaftliches Ziel | Corporate objective | Großbritannien | United Kingdom |
-
The impact of revenue management on hotel key account relationship development
Wang, Xuan Lorna, (2012)
-
Noone, Breffni M., (2016)
-
Length of stay control : is it a fair inventory management strategy in hotel market?
Lee, Minwoo, (2021)
- More ...
-
The influence of social interactions on senior customers’ experiences and loneliness
Song, Haiyan, (2018)
-
Influence of perceived city brand image on emotional attachment to the city
Manyiwa, Simon, (2018)
-
The impact of revenue management on hotel key account relationship development
Wang, Xuan Lorna, (2012)
- More ...