Removing the contextual lens: A multinational, multi-setting comparison of service evaluation models
Year of publication: |
2005
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Authors: | Brady, Michael K. ; Knight, Gary A. ; Cronin, J.Joseph ; Tomas, G. ; Hult, M. ; Keillor, Bruce D. |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 4108024. - Vol. 81.2005, 3, p. 215-230
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