Retail bank customer preferences: personal and remote interactions
| Year of publication: |
2003
|
|---|---|
| Authors: | Durkin, Mark ; Mccartan-Quinn, Danielle ; O'Donnell, Aodheen ; Howcroft, Barry |
| Published in: |
International journal of retail & distribution management. - Bradford : Emerald, ISSN 0959-0552, ZDB-ID 10268844. - Vol. 31.2003, 4, p. 177-189
|