RETAIL BANKING REPORT - Amid all that glitter, it still comes back to the customer experience - A tradeshow with a reputation for showcasing technology revealed its softer side this year with an emphasis on the "human touch." A roundup of noteworthy products is included in our report, along with comments from leading banker speakers.
| Year of publication: |
2005
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|---|---|
| Authors: | Streeter, Bill ; Bielski, Lauren ; Valentine, Lisa |
| Published in: |
ABA banking journal. - New York, NY : Simmons-Boardman, ISSN 0194-5947, ZDB-ID 423749. - Vol. 97.2005, 1, p. 49-52
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