Retail salespeople's mimicry of customers: Effects on consumer behavior
Year of publication: |
2011
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Authors: | Jacob, Céline ; Guéguen, Nicolas ; Martin, Angélique ; Boulbry, Gaëlle |
Published in: |
Journal of retailing and consumer services. - London [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 12043850. - Vol. 18.2011, 5, p. 381-389
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