E-retailers and the engagement of delivery workers in urban last-mile delivery for sustainable logistics value creation : leveraging legitimate concerns under time-based marketing promise
Ronan de Kervenoael, Alexandre Schwob, Careen Chandra
Year of publication: |
2020
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Authors: | De Kervenoael, Ronan ; Schwob, Alexandre ; Chandra, Careen |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 54.2020, p. 1-9
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Subject: | Independent contractor | last-mile delivery | Technologisation | Time-based marketing promise | Urban space |
Saved in:
Online Resource