Returns management : an instrument for enhancing customer service for the Indian e-retail industry
Nikhil Singh, Smriti Asthana
| Year of publication: |
2020
|
|---|---|
| Authors: | Singh, Nikhil ; Asthana, Smriti |
| Published in: |
Leadership strategies for global supply chain management in emerging markets. - Hershey, PA, USA : IGI Global, Business Science Reference, ISBN 978-1-7998-2867-9. - 2020, p. 271-286
|
| Subject: | Einzelhandel | Retail trade | Online-Handel | Online retailing | Kundenservice | Customer service | Indien | India |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.4018/978-1-7998-2867-9.ch012 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012264269